Car hire marrakech reviews

Aster Car Rentals met all my expectations and more. After reading many negative reviews about rental cars from various companies, I was reluctant to go with any well known North American or European car rental agencies. I researched and found Aster Cars who’s prices are competitive. What made the difference and why I choose Aster Cars was they offered a service no one else seemed to- they asked where I would like to pick up and drop off the car. Our correspondence via email re questions and concerns was prompt and detailed. I was reassured and confident my car would arrive at my meeting point. The agent was waiting for us with a clean fairly new car which we enjoyed. Drop off was equally easy and paperwork was completed in 2 minutes.HIGHLY RECOMMEND Aster Cars!!!

Véhicule réservé par Tel et pris à l’arriver à l’aéroport conforme à ce qui avait été demandé (taille de la voiture, gps, 2 eme conducteur) . Retour idem. Le représentant d’Aster était la, à l’heure a fait le tour du véhicule et restitué la caution en moins de 10mn. Je reprendrai Aster la prochaine fois comme les fois auparavant

We used this company for several long distance transfers during our two weeks in Morocco. They are very easy to deal with by email, the drivers are professional and the rates are very competitive. Would highly recommend !

A really great experience with friendly professional staff. Service was fantastic and we were met in Marrakech at the exact agreed upon time and location. When we dropped the car off 6 days later in Fes, we were pleasantly surprised that the Aster staff representative was waiting for us and provided absolute hassle-free vehicle hand-over. I would highly recommend Aster Cars to anyone considering renting a car in Morocco!

What more could you want?

Many thanks to Aster Cars for delivering excellence!

More than happy with the car we were provided – brand new (2018), well maintained. It was a pleasure driving around Morocco. All questions were answered promptly, pick up and drop off were very well organised and didn’t take long. Highly recommend this company if you consider car rental

Fantastic service from start to finish. I was initially very wary of car rental companies in Morocco having read so many nightmare recounts of scams and poorly maintained cars. The service from Aster Cars was exceptional: very professional and fast email correspondence, the driver met us at the airport and quickly signed over the car once we had checked it and were happy. He even set up the sat nav for us and put in our destination address. The car was spotless inside and out and was perfect for our 2 day trip through the Atlas.

Dropping off was easy. We emailed with an hours warning saying when we thought we would arrive and the driver was once again there waiting with us. He even drove us himself to the Riad we were staying in (as I didn’t want to drive through central Marrakech).

Excellent company that I wouldn’t hesitate to use again.

Profesjonalnie, na czas i bezpiecznie! Przedstawiciel czekał na nas przed lotniskiem punktualnie, samochód w bardzo dobrym stanie, żadnych problemów na trasie. Depozyt i opłatę moglam zapłacić karta debetową!. Odbiór bez żadnego problemu. Bardzo miła obsługa, polecam w 100% !!
I can definitely recommend you as solid company. A representative waited for us at the airport punctually. We picked up the car so fast and without any problems. What is important I could pay deposit with debit card. Car was 100% functioning, so we didn’t have any problems on way. If you don’t want to worry about car rental during holiday choose ASTER. Enjoy!

Booking a car on Aster was super easy. After booking, any queries were met with an instant reply and the customer service was brilliant. We met at the airport and were quickly shown to the car. All paperwork was ready and the car was ours in minutes. We requested a GPS which wasn’t there at the time but the guy we met took us to their office and got us one. No questions asked. The car was in great condition and was perfect for our road trips.
Returning was just as easy. We met at the airport and after a quick check, the deposit was refunded and we were on our way. We will definitely be using this service if we visit again – and recommending it to all our friends!

We rented from Aster for a week in Morocco. This rental could not have been any easier. We were met promptly at the airport and were quickly on our way. Returning the car was just as easy. There were no games or tricks or gimmicks that you may read about with other companies. Everything was exactly as contracted. We would highly recommend that you rent from Aster.

Comme à chaque fois un service impeccable. Un vrai professionnalisme de la part de toute l équipe. Une remise des clés très rapide et un paiement sécurisé.
Une voiture récente et en très bon état
Encore merci et à très bientôt.
Rachida

It´s my preferred rent a car company in Marrakesh. I´m client of this company since 2010 and have rented a lot of cars from them without any issue. They give great support, very good cars, smooth rent process and the very kind staff always pick me up at Menara airport to the hotel when I arrive to the city. Highly recommended.

I was quite worried about hiring a car in Morocco. There are a lot of stories about unscrupulous companies and individuals trying to rip off the customer. This was not my experience with Aster. They were helpful, good communicators who delivered the car to me and met me at the airport when I returned it. The car was very new and had a few marks but otherwise perfect. The scratches were noted on the form and when we returned the car there were no issues.
I highly recommended Aster and would definitely use them again if I returned to Marrakech.

I can honestly recommend Aster Cars. Communication was perfect, car was very good (Dacia Logan), cheap and the workers were very very helpful.

I highly recommend using Aster Cars. Their pickup and drop off service is very convenient. The car was great, and very fuel efficient. Honestly, I can’t see myself using another rental company when in Morocco from now on. The price is very competitive, and their service and inquiry response time was excellent.

fantastic service briliant customer service nice cars very helpfull mr ibraheem and adam no complaints at all 100% recomend them and i will always hire from them

Very professional and trustworthy rental service. We booked a car for three days. First of all the communication via e-mail was clear, detailed and quick. Aster Cars is different than others because of their drop- and pick-up service. The car was brought to our riad and picked-up again at the end of our trip. We rented a Toyota Yaris. The care looked the same as the pictures and description: new car, clean and good and with unlimited milage during our period.

After three days the car was picked-up by the same gentle person who we met at the drop-off.

We are really pleased with the whole process and service. There are a lot of different options, such as renting from known rental companies. Aster Cars is in our opinion way ahead of the traditional companies.

Travelling to morocco as a group of 6 we hired out a 7 seater from Aster Cars. the customer service was very good. in Morocco you hear alot of about company and people trying to rip you off but Aster cars dealt with us very professionally and made us feel at home.
The manager Ibrahim was very helpful , one day we had puncture so as we were a little clueless on where to get it changed he sent an employee to us and got it sorted with in 15 minutes and did not even allow me to pay for it and said it was part of the service. personally i would recommend this company to everyone and would definitely use there services again.
from the time they dropped us the vehicle at Marrakech airport till the end of the hire which was 10 days they always provided excellent communication and service.
also in addition they provided unlimited miles and also a free second driver without any additional charges. I would highly recommend Aster Cars due to the great customer service, friendly staff and fast responses.

Wszystko OK. Polecam. Highly recommend.

Aster Cars has the most affordable prices on the market. They punctually delivered the car to our hotel in Casablanca even though they are based in Marrakech. Mr. Ibrahim was clear and efficient in his communication with us and quite helpful. The car was very clean and in good condition. We appreciated the friendly owners and their hospitality to us on our first trip to Morocco. Would definitely use them again and recommend them highly to anyone visiting Morocco!!

Aster cars were incredibly friendly, punctual and helpful. They provided impeccable service and I would be very happy to use them again. The car was in good condition and there was no funny business.

Mr. Brahim and his staff is very courteous and professional and I would love to recommend his company, Aster Cars, for all your car rental requirements in Morocco.
We loved it that he had the car delivered to us at the hotel of our choice in Casablanca from Marrakech! His prices were way better than all the other companies I looked at. And he provided car seats and boosters for my kids.
Mr. Brahim was honest and clear about everything on the rental contract and was flexible with the payments (card or cash). If there was any question I had, I would just call him and he would be glad to help out in any possible way. That level of personal service and going out of his way to make his customers happy is hard to come by. I would definitely be returning with my family and would not think twice about renting from him.
Thanks

Riaz (Texas, USA)

Super accueil, contrat fait dans les règles.
compagnie très sérieuse. je la recommande vivement

Well, it is by far the best car rental company we have ever been dealing with. They upgraded our car without us asking for it. GPS was a bit old and probably not updated so it did not know all the street in the south of Morocco but except that (it is a very very small detail) it was a great experience! Can only recommend them!

Very good car rental agency, i rent a car with my boyfriend for three days. We got free upgrade to better car. Deposit can be leave also in cash, no credit card needed

I recommend Aster Cars. Its the best agency in Marrakech. I rented a car for three days. The car was clean and very well prepared ( free sim card,gps etc.) I did not have any problems with contact , they are replying very fast via e-mail. I got a free upgrade to a better car without any cost. Next time i will rent a car in Aster Cars too!

Since I use Aster cars , I never think about another car rental company as I go to Marrakech 3/4 times a year . *****

I rented a car from ASTER CAR MARRAKECH.I was very pleased with the communication and the service they provide. The car was nice , clean and comfortable to drive. It was delivered on time, and the paper work was done easily I strongly recommend this car company to any one visiting Morocco, especially MARRAKECH.

Fettah London

Fantastic hire company with a great variety of vehicles and the service is just OUTSTANDING !! Very good value for money – zero complaints – would recommend to everyone!

We rented a car for our trip through the Atlas mountains of a week. Communication was swift and clear, car delivery perfect on time and drop off smooth. The free delivery and pick-up at the hotel was really nice! When I had questions about rental conditions I had a fast and good answer.
We were really pleased with Aster Rental!

I rented car again from Aster Cars for many reasons. fast, trusted, economical, flexible and of course cars are new in good condition. Thanks again for nice vacation.
Vuokrasin auton jälleen Aster Carsilta monesta syystä, nopea, luotettava, edullinen, joustava ja tietysti uudet ja hyväkuntoiset autot. Suosittelut hyvästä palvelusta.

Fantastic service and great value. Best car hire in Marrakech

We rented a car while staying in Marrakech for 6 days and I must say we are very pleased to have rented the car with Aster Cars.
They came at the exact time to hand over the car and gave me all the relevant information needed.
Great communication with quick response.
When I visit Marrakech next time, I will definitely rent a car from Aster Cars.

We rented a car of the company during a week in the December 2017. I want to write the rewiew for support the company to continue to do their great job! It was really simple and when we arrived to Marrakech airport a man from the company met us there. We booked a 7 seets car, but they bring to us 5 seets car. We showed a document which accept our reservation for 7 seets car and after 10 minutes mr. Brahim – the owner of company comes personally with the car and gave it to us without price increase. He excuses for that mistake, he explains the main rules of driving in Morocco and he was very friendly and polite. The main reason why we chose the company was that it was possible to pay without credit card. We paid everything by cash (rental payment and the deposit). They got back the full deposit after finish our trip when a company member checked the car. I want to very recomend this organization and i wish good luck to mr. Brahim with his buisness, he really makes people happy!

Aster car were great! They kept in contact and were very flexible when we changed our pick up location at the last minute. Drop off was smooth and easy. Getting out refund was also fast and efficient. An excellent service!

Requested a car, got a direct call back & the car was delivered within one hour to our location. The car itself was in an good and safe condition. The service was great & we were even brought for free to the Airport on the day of departure. I can strongly recommend ASTER Cars & will use their services if I come back to Morocco. Timothy Yasser B.

We rented a Renault Clio with Aster Cars. Brahim Ibnou Cheikh delivered and picked up the car at exactly the agreed time at our hotel. All administration was handled smoothly. The car was a pleasure to drive, many thanks for your service!

We rented a duster and the car itself was superb. Comfortable, remarkably fuel efficient and it ate up the miles. Aster brought the car to the hotel on time and then we were met on our way back into Marrakesh.

We were very content with the car-hire! The car worked without trouble. We could call Aster via telephone even in late evening which was very helpful. …